State Street Corporation is seeking a bilingual Security Administration Help Desk Representative fluent in Polish and Italian to provide first-line support to a global employee and client base. The role involves managing user access issues and delivering excellent customer service while maintaining confidentiality
Job Summary
Provide first-line support to a global employee and client base, handling system access and user account issues with professionalism and discretion.
Resolve issues independently using standard operating procedures and internal knowledge bases, while adapting quickly to changes in tools and processes.
State Street offers a permanent contract, additional holidays, a gold medical package, premium life insurance, and a wide range of development programs.
Matching Summary
Match Score: 85
State Street Corporation is seeking a bilingual Security Administration Help Desk Representative fluent in Polish and Italian to provide first-line support to a global employee and client base. The role involves managing user access issues and delivering excellent customer service while maintaining confidentiality.
Salary
Base: zł68,004 Annual; Bonus/Equity: Discretionary annual performance-based awards; Benefits: Gold Medical Package, Life Insurance, Pension Plan, Additional Holidays
Skills & Requirements
Must-have
Provide first-line support
System access and user account issues
Handle confidential information
Proficiency in Polish and Italian
Good command of English
Nice-to-have
Strong listening skills
Adapt quickly to changes
Work effectively in multicultural environment
Problem-solving mindset
Enthusiasm and flexibility
Key Requirements
Bachelor’s degree or equivalent professional experience