Collector I

Acura Of Honolulu

Honolulu, HI, US
Base: $21ph; bonus/equity: + $1ph bilingual differ...
Not specified
Outbound collection attempts by phone mail email
Process inbound collection inquiries
Review accounts for extensions deferments
Acura Of Honolulu is seeking a Collector I to manage delinquent accounts and enhance customer experience through effective communication and negotiation. The ideal candidate should possess a basic understanding of consumer collections and display strong multitasking abilities while maintaining attention to detail

Job Summary

  • The DFC Collector I is responsible for providing a quality customer experience while collecting and negotiating repayment terms on delinquent accounts.
  • Employees must demonstrate professionalism and discretion in all interactions to ensure timely resolution of customer discrepancies and disputes.
  • The position offers a base pay of $21 per hour plus a $1 per hour bilingual differential along with comprehensive benefits.

Matching Summary

Match Score: 85

Acura Of Honolulu is seeking a Collector I to manage delinquent accounts and enhance customer experience through effective communication and negotiation. The ideal candidate should possess a basic understanding of consumer collections and display strong multitasking abilities while maintaining attention to detail.

Salary

Base: $21/hour; Bonus/Equity: +$1/hour bilingual differential; Benefits: Medical, Dental, Vision, 401(k), PTO

Skills & Requirements

Must-have

  • Outbound collection attempts by phone mail email
  • Process inbound collection inquiries
  • Review accounts for extensions deferments
  • Follow up on customer insurance coverage
  • Meet call volume requirements

Nice-to-have

  • Previous collections experience preferred
  • Ability to multitask while typing
  • Strong attention to detail
  • Sense of urgency
  • Excellent communication skills

Key Requirements

  • High School graduate or equivalent
  • 18 years or older required
  • Basic knowledge of installment loans and collections regulations

Work Rights

Not specified

Tailored Resume

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