Customer Servive Representative

BMO Financial Group

Salem, OR, USA
Base: $34,750.00 - $47,250.00; bonus/equity: may i...
Not specified (assumed to be hybrid or onsite based on the role's collaborative nature).
Exceptional customer service delivery
Handling banking transactions and inquiries
Cash management and reconciliation
BMO Financial Group is seeking a Customer Service Representative in Salem, OR, who will deliver exceptional service to customers by identifying their needs and providing financial solutions. The role requires collaboration within the branch and involves handling transactions and customer inquiries while contributing to overall business objectives

Job Summary

  • The role involves delivering exceptional service by identifying customer needs and providing guidance on financial solutions in the best interests of customers.
  • Employees are expected to manage cash transactions, reconcile accounts, and ensure strict adherence to risk and compliance processes to safeguard assets.
  • BMO offers a comprehensive benefits package including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

Matching Summary

Match Score: 75

BMO Financial Group is seeking a Customer Service Representative in Salem, OR, who will deliver exceptional service to customers by identifying their needs and providing financial solutions. The role requires collaboration within the branch and involves handling transactions and customer inquiries while contributing to overall business objectives.

Salary

Base: $34,750.00 - $47,250.00; Bonus/Equity: May include commission structure; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Handling banking transactions and inquiries
  • Cash management and reconciliation
  • Risk and compliance adherence
  • Digital banking tool proficiency

Nice-to-have

  • Passionate commitment to helping customers
  • Creative approaches to personal experiences
  • Collaborative team member mindset
  • Strong interpersonal rapport building skills
  • Resourceful self-starter attitude

Key Requirements

  • Post-secondary degree or certification desirable
  • No prior experience necessary
  • Basic knowledge of sales and business banking solutions

Work Rights

Not specified

Tailored Resume

Cover Letter