Customer Service Assistant

BONCAFE INTERNATIONAL PTE LTD

D05 Clementi New Town, Hong Leong Garden, Pasir Panjang, 208 PANDAN LOOP 128401
Sgd 2,150 - 2,800 / monthly pm
On-site
Sales
Microsoft office
Microsoft excel
Boncafe International Pte Ltd is seeking a Customer Service Assistant who will manage customer orders and inquiries primarily through telephone and email. The role involves entering sales orders into an ERP system, generating invoices, and coordinating with the sales team to resolve any customer service issues

Job Summary

  • 1) To handle and verify all daily customers’ orders through telephone and email
  • 2) Communicate with customer on the order enquiry and delivery arrangement when necessary
  • 3) Entering sales order into ERP System in accordance to customer order

Matching Summary

Match Score: 75

Boncafe International Pte Ltd is seeking a Customer Service Assistant who will manage customer orders and inquiries primarily through telephone and email. The role involves entering sales orders into an ERP system, generating invoices, and coordinating with the sales team to resolve any customer service issues.

Salary

SGD 2,150 - 2,800 / Monthly

Skills & Requirements

Must-have

  • Sales
  • Microsoft Office
  • Microsoft Excel
  • Administrative Work
  • Customer Support

Nice-to-have

  • Inventory
  • Invoicing
  • Customer Care
  • Administration
  • Customer Relationship Management (CRM)
  • Data Entry
  • Good Communication Skills
  • Attention To Details
  • Communication Skills
  • Customer Oriented
  • Customer Satisfaction
  • Microsoft Word
  • Customer Service
  • Customer Service Experience

Key Requirements

  • Minimum 1 years experience

Work Rights

Tailored Resume

Cover Letter