Documentation And Training Specialist

Penn State

University Park, PA, US
Base: $76,700.00 - $129,500.00; bonus/equity: not ...
Hybrid
Cms platform familiarity contentful wordpress
Strong written communication skills
Translate complex concepts to plain language
The role supports Penn State's central public relations division by implementing consistent web and digital platforms across a large, distributed ecosystem

Job Summary

  • The role supports Penn State's central public relations division by implementing consistent web and digital platforms across a large, distributed ecosystem.
  • Key responsibilities include developing training materials for CMS platforms like Contentful and WordPress, creating digital playbooks, and producing accessible documentation for non-technical audiences.
  • The position offers a hybrid work arrangement with a competitive salary range of $76,700.00 to $129,500.00 and includes a generous 75% tuition discount benefit.

Matching Summary

The role supports Penn State's central public relations division by implementing consistent web and digital platforms across a large, distributed ecosystem.

Salary

Base: $76,700.00 - $129,500.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical/dental/vision, retirement plans, paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • CMS platform familiarity Contentful WordPress
  • Strong written communication skills
  • Translate complex concepts to plain language
  • Collaborate across technical and non-technical teams
  • Digital accessibility standards WCAG ADA

Nice-to-have

  • Instructional design and adult learning expertise
  • Experience in higher education or government
  • Knowledge management and process documentation
  • Change navigation and adoption support
  • Self-service training resource development

Key Requirements

  • Bachelor's Degree required
  • 3+ years experience for Advanced Professional grade
  • 6+ years experience for Senior Professional grade
  • Authorized to work in the U.S.

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter