Senior Associate, Project Manager, Consumer Intelligence

capitalone.co.uk

McLean, VA, USA
Mclean, va: $96,500 - $110,100; richmond, va: $87,...
Project delivery and execution
Operations management
Stakeholder management
The Consumer Intelligence team captures the voice of the customer to inform business decisions through a comprehensive feedback listening program

Job Summary

  • The Consumer Intelligence team captures the voice of the customer to inform business decisions through a comprehensive feedback listening program.
  • This role involves leading project delivery, managing operations, supporting research, and stewarding documentation and well-managed processes.
  • The position requires exceptional communication, problem-solving, execution focus, cross-team collaboration, and a strong technical background.

Matching Summary

The Consumer Intelligence team captures the voice of the customer to inform business decisions through a comprehensive feedback listening program.

Salary

McLean, VA: $96,500 - $110,100; Richmond, VA: $87,700 - $100,100; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Project delivery and execution
  • Operations management
  • Stakeholder management
  • Technical risk mitigation
  • Systems thinker
  • Quantitative approach to problem solving

Nice-to-have

  • Adapt to a dynamic, agile environment
  • Highly tuned emotional intelligence
  • Deep seated empathy for teams
  • Simplify the technically complex

Key Requirements

  • Bachelor’s degree or Military experience
  • At least two years’ experience in Process or Project Management
  • PMP, Lean, Agile or Six Sigma certification
  • Familiarity with SQL and Jira
  • Strong written and verbal communication skills
  • Work experience achieving results with complex projects

Work Rights

Not specified

Tailored Resume

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