Mngr Enterprise Field Management Systems

Boys Town

Omaha, NE, United States
Servicenow itsm/itom/fsm
Genetec security systems
Itil process management
This role oversees Boys Town’s core enterprise field management systems, including ServiceNow and Genetec Security

Job Summary

  • This role oversees Boys Town’s core enterprise field management systems, including ServiceNow and Genetec Security.
  • The Manager ensures effective day to day operations, integration, governance, and continuous improvement across these critical systems.
  • Boys Town offers a culture of belonging, reduced cost medical visits, pharmacy benefits, mental health support, and a generous 401K match.

Matching Summary

This role oversees Boys Town’s core enterprise field management systems, including ServiceNow and Genetec Security.

Skills & Requirements

Must-have

  • ServiceNow ITSM/ITOM/FSM
  • Genetec Security Systems
  • ITIL process management
  • Application lifecycle management
  • Cross-functional team leadership

Nice-to-have

  • Creative problem-solving
  • Adaptability to new systems
  • Calmness under pressure
  • Fostering innovation and collaboration

Key Requirements

  • Bachelor's degree or equivalent training
  • Minimum five years software operations/IT experience
  • Minimum two years leadership experience
  • Experience with application lifecycle and work management
  • On-call availability required

Work Rights

Must be authorized to work in the US full-time

Tailored Resume

Cover Letter