Cfi - Technical Support

Fiserv

Multiple Locations
Base: $40,000.00-$50,500.00; bonus/equity: not spe...
Fully remote
Advanced tier 2 technical support
Troubleshooting software and systems
Client-facing communication experience
As a CFI - Technical Support associate, you will provide advanced technical support to clients, resolving complex issues and ensuring high levels of satisfaction

Job Summary

  • As a CFI - Technical Support associate, you will provide advanced technical support to clients, resolving complex issues and ensuring high levels of satisfaction.
  • Your work helps maintain reliable, high-quality services that support our clients’ critical business operations.
  • Fiserv offers unparalleled professional growth with training, development, and internal mobility opportunities.

Matching Summary

As a CFI - Technical Support associate, you will provide advanced technical support to clients, resolving complex issues and ensuring high levels of satisfaction.

Salary

Base: $40,000.00-$50,500.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life, and disability insurance options available from day one.

Skills & Requirements

Must-have

  • Advanced Tier 2 technical support
  • Troubleshooting software and systems
  • Client-facing communication experience

Nice-to-have

  • Knowledge of financial technology products
  • Understanding of basic network troubleshooting
  • Experience with remote desktop support tools

Key Requirements

  • 2+ years in technical support
  • 1+ year in troubleshooting software
  • 1+ year in client-facing communication

Work Rights

Must have valid and unrestricted U.S. work authorization

Tailored Resume

Cover Letter