Manager I, Business Systems & Business Analysis

S&P Global

Not specified; not specified; competitive pyy + re...
**
5 years total experience
2 years salesforce or crm support
Operational managerial role experience
** S&P Global is seeking a Manager I for Business Systems and Business Analysis to oversee their CRM platform and related applications. The role involves managing a team, ensuring CRM operational excellence, and collaborating with various stakeholders to drive continuous improvement. **

Job Summary

  • The role involves supporting S&P Global's critical CRM system to ensure operational excellence and continuous improvement within Commercial Operations.
  • Candidates will manage a team, resolve P1 incidents, and collaborate with cross-functional teams including Sales, Service, Marketing, and Data/Analytics.
  • The company offers comprehensive benefits including health care, flexible downtime, continuous learning resources, and financial wellness programs.

Matching Summary

Match Score: 75

** S&P Global is seeking a Manager I for Business Systems and Business Analysis to oversee their CRM platform and related applications. The role involves managing a team, ensuring CRM operational excellence, and collaborating with various stakeholders to drive continuous improvement. **

Salary

Not specified; Not specified; Competitive pay and retirement planning mentioned

Skills & Requirements

Must-have

  • 5 years total experience
  • 2 years Salesforce or CRM support
  • Operational managerial role experience
  • Agile best practices understanding
  • Critical incident management

Nice-to-have

  • SFDC Admin Certification preferred
  • Bachelor's degree in technology
  • AI-focused initiative exposure
  • Knowledge management efforts
  • Solution design expertise

Key Requirements

  • 5 years of total professional experience
  • Minimum 2 years in Salesforce or CRM support
  • Experience in an operation-based managerial role
  • SFDC Admin Certification (Preferred)
  • Bachelor's degree in technology-related field (Preferred)

Work Rights

US Candidates Only

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