Ny Kollega Til Contact Center

Europcar Danmark

København, Denmark
Remote
Customer service excellence
Handling phone and email inquiries
Proactive customer dialogue
Europcar Danmark is seeking a new colleague for its Contact Center in Copenhagen, focusing on delivering exceptional customer service to both business and private clients. The ideal candidate should have experience in customer service, excellent communication skills in Danish and English, and a proactive attitude in resolving inquiries

Job Summary

  • Europcar Danmark is seeking a new colleague for their Contact Center to handle inquiries from both business and private customers.
  • The role involves proactive dialogue, advising on prices and additional services, and handling customer service cases primarily via phone and email.
  • The company offers a job with broad internal and external interaction, becoming part of a supportive team within a company that values diversity and respect.

Matching Summary

Match Score: 85

Europcar Danmark is seeking a new colleague for its Contact Center in Copenhagen, focusing on delivering exceptional customer service to both business and private clients. The ideal candidate should have experience in customer service, excellent communication skills in Danish and English, and a proactive attitude in resolving inquiries.

Skills & Requirements

Must-have

  • Customer service excellence
  • Handling phone and email inquiries
  • Proactive customer dialogue
  • Resolving customer service cases
  • High level Danish and English

Nice-to-have

  • Positive and outgoing communication
  • Thriving in a busy office
  • Taking independent responsibility
  • Teamwork and engagement focus

Key Requirements

  • Experience with complaints handling
  • Proficiency in Office package
  • Curiosity for new IT systems

Work Rights

Not specified

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