Fraud Operations Specialist

Citi Handlowy

San Antonio, Texas, United States
Base: $20.05ph; bonus/equity: not specified; benef...
Fully remote
Investigate potential fraud activity
Respond to client inquiries
Verify charges and recent activity
This position requires you to complete training on site at 100 Citibank Drive, San Antonio TX 78245

Job Summary

  • This position requires you to complete training on site at 100 Citibank Drive, San Antonio TX 78245.
  • The Fraud Ops Specialist is an entry level position responsible for completing thorough risk assessments when reviewing account activity while also delivering exceptional customer service to our clients.
  • Competitive rates start at $ 20.05 /hr! Day 1 Health Benefits! State of the Art facility Flexible Work Strategies Collaborative team environment 401(k) match Tuition Reimbursement Incredible opportunity for both career and personal growth!

Matching Summary

This position requires you to complete training on site at 100 Citibank Drive, San Antonio TX 78245.

Salary

Base: $20.05/hr; Bonus/Equity: Not specified; Benefits: Day 1 Health Benefits, 401(k) match, Tuition Reimbursement

Skills & Requirements

Must-have

  • Investigate potential fraud activity
  • Respond to client inquiries
  • Verify charges and recent activity
  • Assess risk and ethical judgment

Nice-to-have

  • Collaborative team environment
  • Flexible work strategies
  • Career and personal growth opportunities

Key Requirements

  • 1-3 years relevant experience
  • Minimum 1 year customer service experience
  • High School diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter