Receptionist

Bupa UK

Wokingham, United Kingdom
Base: £26,728; bonus/equity: not specified; benefi...
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Patient check-in and appointment management
Professional telephone communication
Handling payments and refunds
** Bupa UK is seeking a full-time Receptionist/Administrator for their Stratum Clinic in Wokingham. The role focuses on delivering exceptional patient service and managing various administrative tasks within a supportive healthcare environment. **

Job Summary

  • As Receptionist / Administrator, you are responsible for supporting the overall Reception function within the Clinic, ensuring patients receive a friendly, efficient and professional service.
  • Role Responsibilities include checking in patients, managing appointments, answering telephone calls, processing payments, and assisting with administrative needs.
  • Benefits include 25 days holiday, Bupa health insurance, interest-free travel loan, and access to the Viva wellbeing programme.

Matching Summary

Match Score: 75

** Bupa UK is seeking a full-time Receptionist/Administrator for their Stratum Clinic in Wokingham. The role focuses on delivering exceptional patient service and managing various administrative tasks within a supportive healthcare environment. **

Salary

Base: £26,728; Bonus/Equity: Not specified; Benefits: Bupa health insurance, 25 days holiday, interest-free travel loan, Wagestream, competitive pension plans, parental leave, Menopause plan, My Bupa Extras

Skills & Requirements

Must-have

  • patient check-in and appointment management
  • professional telephone communication
  • handling payments and refunds
  • following Standard Operating Procedures
  • high-level customer service experience

Nice-to-have

  • proactive and dependable approach
  • collaborative team player
  • friendly and welcoming manner

Key Requirements

  • Experience in a high-level customer face-to-face environment
  • Able to commute to clinic (minimal public transport)
  • Excellent communication skills (verbal and written)
  • Strong organisational skills with attention to detail
  • Comfortable using IT systems

Work Rights

Not specified

Tailored Resume

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