Case Management Support Intern

Penn State Golf Courses

University Park, PA, US
**
Strong interpersonal skills
Ability to handle confidential information
Customer service experience
** The Case Management Support Intern position at Penn State Golf Courses is designed for undergraduate or graduate students to provide hands-on experience in supporting students facing various challenges. The intern will engage in case management tasks, including triaging calls, providing resources, and assisting in outreach events. **

Job Summary

  • The Case Management intern serves as a support for the case management team in addressing unforeseen student situations.
  • Responsibilities include triaging calls and emails, providing resources, and empowering students to build self-sufficiency skills.
  • This position offers hands-on learning experiences and the opportunity to make a meaningful impact in the university community.

Matching Summary

Match Score: 75

** The Case Management Support Intern position at Penn State Golf Courses is designed for undergraduate or graduate students to provide hands-on experience in supporting students facing various challenges. The intern will engage in case management tasks, including triaging calls, providing resources, and assisting in outreach events. **

Skills & Requirements

Must-have

  • Strong interpersonal skills
  • Ability to handle confidential information
  • Customer service experience

Nice-to-have

  • Empathetic and solutions-oriented approach
  • Ability to work independently
  • Collaborative team player

Key Requirements

  • Undergraduate or graduate intern
  • Experience in case management or related field

Work Rights

Not specified

Tailored Resume

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