Customer Onboarding Specialist - German

SiteMinder

Barcelona, Spain
Remote
Customer training via screenshare, chat, phone
English and german language proficiency
Proven customer service experience
At SiteMinder, we believe individual contributions drive success and foster a diverse and inclusive culture where employees can bring their unique selves to work

Job Summary

  • At SiteMinder, we believe individual contributions drive success and foster a diverse and inclusive culture where employees can bring their unique selves to work.
  • As a Customer Onboarding Specialist, you will provide software training to hotel customers across Europe via digital platforms, ensuring they understand and benefit from SiteMinder's products.
  • SiteMinder offers equity packages, a hybrid working model, mental health initiatives, generous parental leave, and various social events and employee resource groups.

Matching Summary

At SiteMinder, we believe individual contributions drive success and foster a diverse and inclusive culture where employees can bring their unique selves to work.

Skills & Requirements

Must-have

  • Customer training via screenshare, chat, phone
  • English and German language proficiency
  • Proven customer service experience
  • Tech savvy with sound knowledge of technology
  • Goal oriented and target driven

Nice-to-have

  • Passion for premium customer experience
  • Experience in hotel industry
  • Experience in SaaS company

Key Requirements

  • English and German language skills
  • Proven customer service experience
  • Tech savvy
  • Goal oriented

Work Rights

Not specified

Tailored Resume

Cover Letter