Patient Service Representative

Summit CityMD

Darien, CT, United States
On-site
Excellent interpersonal and customer service skills
Accurate computer data entry skills
Ability to organize and perform multiple tasks
Summit CityMD is seeking a Patient Service Representative in Darien, CT, to facilitate patient interactions and manage administrative tasks within their healthcare network. The ideal candidate will possess strong customer service skills and be responsible for scheduling appointments, handling calls, and ensuring patient records are maintained accurately

Job Summary

  • Responsible for greeting patients/family, scheduling patient appointments, and scheduling hospital and ambulatory admissions/procedures.
  • Answers the telephone promptly, deals with callers' needs, and directs calls appropriately.
  • Obtains, verifies, and updates patient information while maintaining confidentiality and respecting patient's rights.

Matching Summary

Match Score: 85

Summit CityMD is seeking a Patient Service Representative in Darien, CT, to facilitate patient interactions and manage administrative tasks within their healthcare network. The ideal candidate will possess strong customer service skills and be responsible for scheduling appointments, handling calls, and ensuring patient records are maintained accurately.

Skills & Requirements

Must-have

  • Excellent interpersonal and customer service skills
  • Accurate computer data entry skills
  • Ability to organize and perform multiple tasks
  • Demonstrates appropriate telephone etiquette
  • Protects patient privacy and confidentiality

Nice-to-have

  • Knowledge of medical office and terminology
  • Experience with EHR and Practice Management Systems
  • Ability to commute to satellite offices

Key Requirements

  • High School Graduate or GED
  • Heartsaver certification within 30 days of hire
  • Previous PSR experience preferred
  • Previous office experience preferred
  • Ability to communicate in English, both orally and in writing
  • Basic proficiency in computer use required

Work Rights

Not specified

Tailored Resume

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