Guest Services Ambassador (Front Desk)

PARKROYAL PICKERING HOTEL PTE. LTD.

Singapore, Singapore
Not specified (assumed to be on-site)
1 to 3 years of work experience
Basic computer literacy
Microsoft office applications knowledge
PARKROYAL PICKERING HOTEL PTE. LTD. is seeking a Guest Services Ambassador to manage guest check-ins, process payments, and provide information about the hotel. The ideal candidate should have 1 to 3 years of experience in a similar role, preferably within a 5-star hotel environment, and possess excellent communication skills

Job Summary

  • The role involves processing all guest check-ins, assigning rooms, and issuing room keys while handling various payment types.
  • Candidates must coordinate with housekeeping to track room readiness and provide guests with property directions and information.
  • The position requires balancing receipts according to accounting specifications and completing designated cashier reports in the computer system.

Matching Summary

Match Score: 85

PARKROYAL PICKERING HOTEL PTE. LTD. is seeking a Guest Services Ambassador to manage guest check-ins, process payments, and provide information about the hotel. The ideal candidate should have 1 to 3 years of experience in a similar role, preferably within a 5-star hotel environment, and possess excellent communication skills.

Skills & Requirements

Must-have

  • 1 to 3 years of work experience
  • Basic computer literacy
  • Microsoft Office applications knowledge
  • Excellent communication skills
  • Ability to work rotating shifts

Nice-to-have

  • 5-star hotel experience preferred
  • Independence and accountability
  • Professional interpersonal skills

Key Requirements

  • 1 to 3 years of similar work experience
  • Relevant experience in a 5-star hotel preferred
  • Able to work rotating shifts including public holidays and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter