Remote Customer Success Specialist

Jobgether

Illinois, US
On-site
Relationship management
Customer retention
Consultative approach
In this role, you will oversee the relationship and strategic management of significant mid-market accounts

Job Summary

  • In this role, you will oversee the relationship and strategic management of significant mid-market accounts.
  • Your focus will be on ensuring a positive customer experience from onboarding through to renewals, upselling, and cross-selling.
  • You will play a pivotal role in driving customer retention and growth, applying a consultative approach to maximize value derived from the company's platform.

Matching Summary

In this role, you will oversee the relationship and strategic management of significant mid-market accounts.

Skills & Requirements

Must-have

  • relationship management
  • customer retention
  • consultative approach

Nice-to-have

  • dynamic team
  • business growth journey
  • positive customer experience

Key Requirements

  • experience in customer success
  • ability to upsell and cross-sell

Work Rights

Not specified

Tailored Resume

Cover Letter