Specialty Pharmacy Liaison

Shieldshealthsolutions

Worcester, MA, United States
Base: $50,000 - $65,000; bonus/equity: + bonus; be...
On-site
Patient assessment and support
Refill coordination
Drug delivery coordination
As the single point of contact for a specialty pharmacy patient, liaisons assess needs and provide support with every refill, coordinate drug delivery, address any new insurance and/or copay challenges, and monitor for adherence

Job Summary

  • As the single point of contact for a specialty pharmacy patient, liaisons assess needs and provide support with every refill, coordinate drug delivery, address any new insurance and/or copay challenges, and monitor for adherence.
  • When issues arise, they work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly.
  • Shields offers a generous employment package, including salary plus bonus, M-F schedule onsite in an outpatient clinic setting, 4 weeks of PTO, plus 10 Holidays, 401k with company match, and Health, Dental and Vision Benefits eligible on the first day of employment.

Matching Summary

As the single point of contact for a specialty pharmacy patient, liaisons assess needs and provide support with every refill, coordinate drug delivery, address any new insurance and/or copay challenges, and monitor for adherence.

Salary

Base: $50,000 - $65,000; Bonus/Equity: Plus bonus; Benefits: Health, Dental and Vision Benefits eligible on the first day of employment

Skills & Requirements

Must-have

  • Patient assessment and support
  • Refill coordination
  • Drug delivery coordination
  • Insurance and copay challenge resolution
  • Adherence monitoring
  • Collaboration with care team

Nice-to-have

  • Kind, collaborative, and caring demeanor
  • Intellectually curious and driven
  • Passionate team player
  • Empathy and good listening skills
  • Discretion and confidentiality

Key Requirements

  • Registered Pharmacy Technician
  • 2-5 years experience as a Pharmacy Technician
  • High School Diploma or GED

Work Rights

Not specified

Tailored Resume

Cover Letter