Incident Response Analyst Ii

Astreya GmbH

Dublin, Ireland
On-site
24/7 monitoring of data center infrastructure
First-level analysis and triage of alerts
Oracle cloud infrastructure (oci) monitoring
Astreya GmbH is seeking an Incident Response Analyst II for their Incident Response Center in Dublin, Ireland. The role involves 24/7 monitoring and analysis of data center infrastructure, ensuring operational security and efficiency through incident management and collaboration with cross-functional teams

Job Summary

  • The Incident Response Analyst is responsible for 24/7 monitoring, first-level analysis, triage, and escalation of alerts related to data center infrastructure and services.
  • Key responsibilities include monitoring alarms across data center infrastructure, cloud platforms, and assessing external risks, as well as validating and investigating alerts to determine impact and urgency.
  • The role requires creating and managing incident tickets, escalating incidents promptly to cross-functional teams, and preparing Post-Incident Reviews.

Matching Summary

Match Score: 80

Astreya GmbH is seeking an Incident Response Analyst II for their Incident Response Center in Dublin, Ireland. The role involves 24/7 monitoring and analysis of data center infrastructure, ensuring operational security and efficiency through incident management and collaboration with cross-functional teams.

Skills & Requirements

Must-have

  • 24/7 monitoring of data center infrastructure
  • First-level analysis and triage of alerts
  • Oracle Cloud Infrastructure (OCI) monitoring
  • Assess external risk factors
  • Create and manage incident tickets using Jira
  • Communicate incident updates and notifications

Nice-to-have

  • Familiarity with ITIL processes
  • Strong situational awareness
  • Effective collaboration with cross-functional teams

Key Requirements

  • Bachelor's degree or equivalent practical experience
  • 2-5 years of experience in a NOC/SOC or incident management role
  • Basic understanding of network fundamentals
  • Ability to interpret system alerts and perform initial triage
  • Ability to work in 24/7 rotating shifts

Work Rights

Not specified

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