Product Operations Specialist Iii - Ai

Abeandannie Seibel Foundation G08110

San Antonio, TX, United States
On-site
Monitoring complex operational issues
Researching transactional issues
Improving operational processes
As a Product Operations Specialist III, you are our quality control, monitoring and researching our most complex operational and transactional issues within applications, platforms, and system throughout the bank

Job Summary

  • As a Product Operations Specialist III, you are our quality control, monitoring and researching our most complex operational and transactional issues within applications, platforms, and system throughout the bank.
  • You’ll use your strong problem-solving skills to establish and continuously work to improve upon operational processes, tools, and documentation.
  • At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that.

Matching Summary

As a Product Operations Specialist III, you are our quality control, monitoring and researching our most complex operational and transactional issues within applications, platforms, and system throughout the bank.

Skills & Requirements

Must-have

  • monitoring complex operational issues
  • researching transactional issues
  • improving operational processes
  • working with business owners and IT
  • handling complex product operations issues

Nice-to-have

  • thinking outside the box
  • never satisfied with good enough
  • solving complex problems
  • ensuring top-quality standards
  • adaptable, integrity-driven team

Key Requirements

  • Bachelor’s Degree or equivalent experience
  • 2+ years of experience in digital banking operations or support
  • Demonstrated knowledge of digital or IT operations
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft computer applications
  • Excellent customer service skills

Work Rights

Not specified

Tailored Resume

Cover Letter