This role involves managing the Work Order Management lifecycle and coordinating sub-contractors for priority responses in a fast-paced environment
Job Summary
This role involves managing the Work Order Management lifecycle and coordinating sub-contractors for priority responses in a fast-paced environment.
The position requires exceptional customer service delivery to internal and external stakeholders while supporting essential public services across Australia.
Downer offers a high-performance culture with training opportunities, healthcare discounts, and a commitment to diversity and inclusion through WORK180 endorsement.
Matching Summary
This role involves managing the Work Order Management lifecycle and coordinating sub-contractors for priority responses in a fast-paced environment.
Skills & Requirements
Must-have
Customer service experience required
Strong administration skills with MS Office
Work Order Management lifecycle experience
Stakeholder liaison and coordination
Australian Citizen or Permanent Resident status
Nice-to-have
Experience in Operations Centre environment
Ability to juggle conflicting priorities
Self-starter attitude with strong work ethic
Teamwork and collaboration mindset
Problem-solving capabilities
Key Requirements
Must be an Australian Citizen or Permanent Resident
Experience in a Customer Service role
Proficiency in MS Office (Outlook, Excel, Word)
Work Rights
Must have Australian Citizenship or Permanent Residency