Analista Soportetécnico En Redes E Infraestructura

ticketmaster.jobs

Onsite
Experience in network and communication support
First and second level technical support
Use of remote access tools
The Technical Support team at Ticketmaster ensures the stability of the technological infrastructure for live event sales

Job Summary

  • The Technical Support team at Ticketmaster ensures the stability of the technological infrastructure for live event sales.
  • You will diagnose and resolve incidents related to network infrastructure and computing equipment.
  • The role involves collaboration with internal teams and external providers to maintain communication service availability.

Matching Summary

The Technical Support team at Ticketmaster ensures the stability of the technological infrastructure for live event sales.

Skills & Requirements

Must-have

  • Experience in network and communication support
  • First and second level technical support
  • Use of remote access tools

Nice-to-have

  • Intermediate English skills
  • Analytical thinking and problem-solving
  • Team collaboration and support

Key Requirements

  • Minimum 1 year in network support
  • 3 years in Help Desk or Service Desk
  • Bachelor's degree in Systems or Telecommunications

Work Rights

Not specified

Tailored Resume

Cover Letter