Client Service Representative [hourly]

CIBC

Aurora, Canada
Client engagement
Financial services products knowledge
On-site full-time work
As a Client Service Representative, you’ll be the first line of support as clients work towards their financial goals, using your knowledge of financial services products to help clients with their day-to-day banking needs

Job Summary

  • As a Client Service Representative, you’ll be the first line of support as clients work towards their financial goals, using your knowledge of financial services products to help clients with their day-to-day banking needs.
  • You will be expected to listen, ask questions, and put yourself in the client’s shoes, taking accountability for client issues and knowing when to lean on others to create a better solution together.
  • CIBC offers a competitive salary, incentive pay, banking benefits, a benefits program, a defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers.

Matching Summary

As a Client Service Representative, you’ll be the first line of support as clients work towards their financial goals, using your knowledge of financial services products to help clients with their day-to-day banking needs.

Skills & Requirements

Must-have

  • Client engagement
  • Financial services products knowledge
  • On-site full-time work
  • Leveraging technology
  • Client issue resolution
  • Transaction services

Nice-to-have

  • Relationship-oriented bank
  • Goal oriented
  • Passionate about people
  • Love to learn
  • Values matter

Key Requirements

  • Legally eligible to work
  • Valid work or study permit (where applicable)

Work Rights

Legally eligible to work

Tailored Resume

Cover Letter