Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites
Job Summary
Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites.
Represents the company to the customer and assumes accountability for customer satisfaction with service.
We offer a competitive, family friendly total rewards package.
Matching Summary
Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites.
Skills & Requirements
Must-have
Customer service activities
Troubleshooting complex equipment
Repairing capital equipment
Minimizing customer downtime
English language proficiency
Nice-to-have
Willing to take challenge
People-oriented
Strong customer service focus
Work under pressure
Semiconductor clean room environment
Key Requirements
Master's Degree and 1 year related work experience
Bachelor's Degree and 2 years related work experience
BS/MS in Mechanical, Electrical/Electro-optical, Controlling Engineering, or Computer-science related fields