People Profilers Pte. Ltd. is seeking a Customer Service Assistant for their call center in Singapore. The role involves providing prompt and courteous assistance to patients and caregivers, managing referrals, and ensuring effective communication among internal stakeholders
Job Summary
The role involves providing prompt and courteous responses to patients and caregivers via phone and email while acting as a liaison between them and internal stakeholders.
Candidates will manage referrals from the Agency for Integrated Care, process admissions and transfers in the EMR system, and coordinate with clinical teams for triage.
Successful candidates will receive a competitive remuneration package and comprehensive benefits including support for new call centre initiatives.
Matching Summary
Match Score: 75
People Profilers Pte. Ltd. is seeking a Customer Service Assistant for their call center in Singapore. The role involves providing prompt and courteous assistance to patients and caregivers, managing referrals, and ensuring effective communication among internal stakeholders.
Salary
Competitive remuneration package; Comprehensive range of benefits; Not specified