Job Summary

• Provide frontline customer technical software support via phone, email, and other channels for Vetsoft software products.
• Onboarding/training for 3 months onsite Monday-Friday 9a-6p, followed by a hybrid schedule of 3 days onsite and 2 days remote.
• IDEXX enriches the livelihoods of its employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.

Matching Summary

Salary

Base: EUR 28,500; Bonus/Equity: Opportunity for annual bonuses; Benefits: Medical Insurance, Cycle to work scheme, Work from home and wellbeing stipends, 10% pension contribution

Skills & Requirements

Key Requirements

• Excellent oral, written, and interpersonal communication skills
• Excellent customer service orientation
• Fast and accurate keyboard skill
• Highly organized
• Proficient ability to manage competing demands
• Strong attention to detail and follow-up
• Basic experience in software or veterinary market

Work Rights