Total Service Manager

Johnson Controls Inc

Nashua, United States
Base: $100,000-134,000; bonus: competitive plan ba...
Not specified
Supervise technicians and route sales reps
Manage fire alarm and sprinkler systems
Ensure contractual obligations fulfillment
Johnson Controls Inc. is seeking a Total Service Manager in Nashua, United States, to drive customer satisfaction and oversee a team in the service and installation of fire safety and sprinkler systems. The ideal candidate should have a background in leadership, particularly in service management, and possess strong communication skills

Job Summary

  • The role involves driving customer satisfaction by supervising a diverse team of technicians, inspectors, and administrators.
  • Candidates will be responsible for managing the Service Department's financial plan including operating expenses and accounts receivable.
  • The company offers a competitive salary range, bonus plan, and comprehensive benefits package available day one.

Matching Summary

Match Score: 85

Johnson Controls Inc. is seeking a Total Service Manager in Nashua, United States, to drive customer satisfaction and oversee a team in the service and installation of fire safety and sprinkler systems. The ideal candidate should have a background in leadership, particularly in service management, and possess strong communication skills.

Salary

Base: $100,000-134,000; Bonus: Competitive plan based on individual, group, and corporate performance; Benefits: Comprehensive package including 401K, medical, dental, vision, and 15 days vacation first year

Skills & Requirements

Must-have

  • Supervise technicians and route sales reps
  • Manage fire alarm and sprinkler systems
  • Ensure contractual obligations fulfillment
  • Resolve customer complaints quickly
  • Implement revenue and fiscal plans

Nice-to-have

  • Cross-functional conflict resolution skills
  • Strong team building and training abilities
  • Experience with Oracle or Salesforce systems
  • Commitment to Zero Harm safety policy

Key Requirements

  • Bachelor's Degree or equivalent experience
  • Minimum 5 years in supervisor/leadership role
  • Experience in fire service equipment installation and repair
  • Proficiency with MS Office and online systems

Work Rights

Not specified

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