Front Of House Shift Lead - Big Sur

Guest Services

Big Sur, CA, United States
18.50 usd hourly; not specified; not specified ph
On-site
Guest satisfaction
Handle guest complaints
Monitor dining area setup
Guest Services is seeking a Front Of House Shift Lead in Big Sur, CA, to assist in the management of food and beverage operations, ensuring exceptional guest satisfaction and staff performance. The role requires at least two years of management experience and strong customer service abilities

Job Summary

  • A Food and Beverage Supervisor assists the Manager in all aspects of unit operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives.
  • Ensure complete guest satisfaction at all times. Handle guests’ complaints and solve them according to customer service standards.
  • Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene.

Matching Summary

Match Score: 85

Guest Services is seeking a Front Of House Shift Lead in Big Sur, CA, to assist in the management of food and beverage operations, ensuring exceptional guest satisfaction and staff performance. The role requires at least two years of management experience and strong customer service abilities.

Salary

18.50 USD Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Guest satisfaction
  • Handle guest complaints
  • Monitor dining area setup
  • Supervise staff
  • Maintain safe facility environment
  • Food production and handling

Nice-to-have

  • Cultivate team environment
  • Assist in recruiting
  • Monitor staff development
  • Interact with diverse people

Key Requirements

  • 2 years of related management experience
  • High School Diploma or GED preferred
  • Bachelor's or Business Degree preferred
  • Food Safety Certified a plus

Work Rights

Not specified

Tailored Resume

Cover Letter