Tech Service Level Manager | Cio Office @ Ing Bank
23
Bucharest, Romania
Hybrid
Contract and vendor management expertise
Sla review and performance management
Regulatory and it security compliance
The role involves managing strategic partnerships and ensuring ownership of all internal parties while maintaining clear communication with external suppliers
Job Summary
The role involves managing strategic partnerships and ensuring ownership of all internal parties while maintaining clear communication with external suppliers.
You will be responsible for periodic vendor performance reviews based on set SLAs and establishing vendor strategy to guide Tech Leaders.
The position offers a hybrid working model, monthly benefit budget, and opportunities for continuous learning through ING Learning Centre and Udemy.
Matching Summary
The role involves managing strategic partnerships and ensuring ownership of all internal parties while maintaining clear communication with external suppliers.
Skills & Requirements
Must-have
Contract and vendor management expertise
SLA review and performance management
Regulatory and IT security compliance
Stakeholder management skills
IT operations understanding
Nice-to-have
Experience setting up functions from scratch
High adaptability and continuous learning
Collaboration and teamwork focus
Strategic partnership development
Cost performance management experience
Key Requirements
At least 3 years work experience in contract/vendor management
University degree or equivalent professional experience