This role supports FMCNA’s mission, vision, core values and customer service philosophy while adhering to compliance and regulatory requirements
Job Summary
This role supports FMCNA’s mission, vision, core values and customer service philosophy while adhering to compliance and regulatory requirements.
The position involves extensive local travel to clinics within a specified geographic area and requires educating patients on insurance and financial assistance options.
The coordinator monitors insurance status, assists with applications, resolves discrepancies, and prepares reports to ensure accurate billing and patient understanding.
Matching Summary
This role supports FMCNA’s mission, vision, core values and customer service philosophy while adhering to compliance and regulatory requirements.
Skills & Requirements
Must-have
Insurance coordination for dialysis patients
Medicare and Medicaid knowledge
Local travel to clinics
Patient education on insurance options
Valid Driver’s License
Proficient with Microsoft Office
Nice-to-have
Customer service philosophy
Strong organizational skills
Experience with Social Security systems
Ability to work independently
Past patient interaction experience
Key Requirements
2 to 5 years related experience
Bachelor’s Degree preferred
High school diploma with 5+ years insurance experience
Experience with Medicare, Social Security, Medicaid