Not specified; not specified; benefits array avail...
On-site
Manage service delivery for customers with fewer than 10 locations
Submit order requests to vendors via multiple portals
Ensure data accuracy in order database systems
The role focuses on driving timely deliverables to customers while creating an excellent customer experience in accordance with Service Level Agreements
Job Summary
The role focuses on driving timely deliverables to customers while creating an excellent customer experience in accordance with Service Level Agreements.
Responsibilities include managing all aspects of service delivery for small-scale customer orders, handling escalations, and ensuring successful service installation.
Employees are expected to own the customer experience, act as advocates for digital options, and drive results by working as a team.
Matching Summary
The role focuses on driving timely deliverables to customers while creating an excellent customer experience in accordance with Service Level Agreements.
Salary
Not specified; Not specified; Benefits array available on careers site
Skills & Requirements
Must-have
Manage service delivery for customers with fewer than 10 locations
Submit order requests to vendors via multiple portals
Ensure data accuracy in order database systems
Communicate with customers on order-related details
Coordinate weekly calls with vendors for project status
Nice-to-have
Self-motivated, organized, and detail oriented
Strong customer service skills and advocacy
Comfortable in a fast-paced, fast-changing culture