Director Of Client Success

Harris Novum

Remote, Hawaii, USA
Fully remote
Client satisfaction and retention
Strategic planning and execution
Revenue cycle management best practices
You will drive change and influence stakeholders at all levels to ensure cross-departmental collaboration and alignment with our organizational goals

Job Summary

  • You will drive change and influence stakeholders at all levels to ensure cross-departmental collaboration and alignment with our organizational goals.
  • You will uphold high standards of service delivery, optimizing operational efficiency to exceed client expectations.
  • You will serve as a strong advocate for clients, ensuring their needs are not only met but exceeded.

Matching Summary

You will drive change and influence stakeholders at all levels to ensure cross-departmental collaboration and alignment with our organizational goals.

Skills & Requirements

Must-have

  • Client satisfaction and retention
  • Strategic planning and execution
  • Revenue cycle management best practices
  • Client advocacy and relationship building
  • Data-driven decision making
  • Consultative sales expertise

Nice-to-have

  • Cross-departmental collaboration
  • Educational content development
  • Casual work environment

Key Requirements

  • 7-10 years experience in RCM
  • Bachelor's degree or equivalent certifications
  • Advanced Microsoft Excel proficiency
  • Willingness to travel up to 50%

Work Rights

Candidates must be based in Hawaii

Tailored Resume

Cover Letter