Octopus In Colour Internship 2026 - Customer Operations Specialist

Octopus Energy Group

London, GB
Base: london living wage (pro rata); bonus/equity:...
On-site
Customer experience management
Process improvement skills
Problem solving abilities
Octopus Energy is committed to promoting equality and fostering greater diversity through an internship programme targeting Black professionals in the energy sector

Job Summary

  • Octopus Energy is committed to promoting equality and fostering greater diversity through an internship programme targeting Black professionals in the energy sector.
  • The Customer Operations Intern will support managing customer journeys from contracting through car delivery and after, ensuring a smooth transition to zero-carbon driving.
  • Interns will receive a crash course in company operations and have the opportunity to influence future customer interaction processes.

Matching Summary

Octopus Energy is committed to promoting equality and fostering greater diversity through an internship programme targeting Black professionals in the energy sector.

Salary

Base: London Living Wage (pro rata); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer experience management
  • Process improvement skills
  • Problem solving abilities
  • Customer communication via phone and email
  • Team collaboration
  • Attention to detail

Nice-to-have

  • Passion for renewable energy
  • Adaptability to fast-paced environment
  • Can-do attitude
  • Independent working capability
  • Curiosity and eagerness to learn

Key Requirements

  • Identify as Black, Black British, African or Caribbean
  • Right to work in the UK

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter