Customer Service Representative - Patient Representative

R1 RCM Inc.

Austin, TX, United States
Base: $18.08 - $25.25 ph; bonus/equity: not specif...
Customer service experience
Work across multiple screens
Type and answer phones
As our Customer Service Representative, you’ll work to help our patients check into the hospital

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital.
  • You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion.
  • This is just the first step of your healthcare career at R1 RCM Inc.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital.

Salary

Base: $18.08 - $25.25 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Customer service experience
  • Work across multiple screens
  • Type and answer phones
  • Listen with compassion
  • Fast-paced work environment

Nice-to-have

  • Build rapport in real time
  • Address fears and concerns
  • Constant learning opportunities
  • Explore new career paths

Key Requirements

  • High School Diploma or GED
  • Up to date on all vaccinations
  • Pass a drug test
  • Pass a background check
  • US-based position

Work Rights

Not specified

Tailored Resume

Cover Letter