Customer Loyalty Member @ing Hubs Romania

23

Bucharest, Romania
**
Bachelor's degree or high school with economic profile
One year operational banking experience
Fluent english spoken and written
** ING Hubs Romania is seeking a Customer Loyalty Specialist to join their Retail Investments Operations team in Bucharest or Cluj-Napoca. The role involves managing customer interactions, executing cash transfers, and maintaining relationships with various stakeholders while ensuring compliance with banking regulations. **

Job Summary

  • The role involves setting up ING warrant plans and fund option plans via specific internal platforms.
  • Candidates must handle periodical reconciliation of positions, cash transfers, and payment execution linked to sales.
  • The position requires strong communication skills to answer participant questions and maintain contact with account managers.

Matching Summary

Match Score: 75

** ING Hubs Romania is seeking a Customer Loyalty Specialist to join their Retail Investments Operations team in Bucharest or Cluj-Napoca. The role involves managing customer interactions, executing cash transfers, and maintaining relationships with various stakeholders while ensuring compliance with banking regulations. **

Skills & Requirements

Must-have

  • Bachelor's degree or high school with economic profile
  • One year operational banking experience
  • Fluent English spoken and written
  • MS Office proficiency
  • Understanding of banking legislation

Nice-to-have

  • Knowledge in Dutch or French language
  • Client-facing role experience
  • Training in customer service
  • Experience with MyLeo and HESOP platforms

Key Requirements

  • Minimum one year operational banking experience
  • Fluent English language proficiency required
  • Economic profile education background preferred

Work Rights

Not specified

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