Senior Customer Support Engineer- Coimbatore

Danaher Corp

Coimbatore, India
**
B.e./b.tech engineering degree
3 to 5 years technical experience
Ivd industry customer service exposure
** Danaher Corp is seeking a Senior Customer Support Engineer for their Beckman Coulter Diagnostics division in Coimbatore, India. The role focuses on providing technical customer support for IVD products, requiring an engineering degree and 3-5 years of relevant experience. **

Job Summary

  • The Senior Customer Support Engineer is responsible for delivering technical service including installation, maintenance, and training for Beckman Coulter Diagnostics instruments in Tamilnadu.
  • This role requires ensuring timely Preventive Maintenance and MOD execution while maintaining excellent relationships with directly assigned accounts.
  • Candidates must possess an engineering degree and 3-5 years of relevant experience in the In Vitro Diagnostic (IVD) industry to effectively troubleshoot and support complex clinical testing systems.

Matching Summary

Match Score: 75

** Danaher Corp is seeking a Senior Customer Support Engineer for their Beckman Coulter Diagnostics division in Coimbatore, India. The role focuses on providing technical customer support for IVD products, requiring an engineering degree and 3-5 years of relevant experience. **

Skills & Requirements

Must-have

  • B.E./B.Tech Engineering Degree
  • 3 to 5 years technical experience
  • IVD industry customer service exposure
  • Advanced technical competency in product line
  • Preventive maintenance planning skills

Nice-to-have

  • Experience generating service revenue
  • CRM software usage for call handling
  • Consultative troubleshooting approach
  • Remote work arrangement eligibility

Key Requirements

  • B.E./B.Tech Engineering Degree
  • Minimum 3 to 5 years working experience
  • Exposure in IVD industry customer services
  • Advanced Technical Competency in one IVD product line

Work Rights

Not specified

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