Customer Banking Specialist - Ingleburn

CommBank

Ingleburn, New South Wales, Australia
**
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
** CommBank is seeking a part-time Customer Banking Specialist in Ingleburn, New South Wales, to provide exceptional customer service in a retail banking environment. The role involves engaging with customers to assess their banking needs and providing tailored solutions while promoting the bank's products and services. **

Job Summary

  • As the Customer Banking Specialist, you will be the public face of CommBank, delivering a seamless banking experience and impacting customers' lives at all stages.
  • Your role involves in-depth customer conversations, supporting their banking needs including Home Loans and Business Banking, and completing Financial Health Checks.
  • You will educate customers on digital banking options, problem-solve effectively, and champion the company's risk-adverse culture.

Matching Summary

Match Score: 75

** CommBank is seeking a part-time Customer Banking Specialist in Ingleburn, New South Wales, to provide exceptional customer service in a retail banking environment. The role involves engaging with customers to assess their banking needs and providing tailored solutions while promoting the bank's products and services. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Work in a busy retail environment

Nice-to-have

  • Financial wellbeing focus
  • Holistic customer solutions
  • Integrity and customer focus
  • Interest in career growth

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask right questions
  • Part-time roster availability (30 hours/week)

Work Rights

Not specified

Tailored Resume

Cover Letter