Carolina One Mortgage LLC is seeking a Homeowner Support Specialist to provide exceptional service and support to residential mortgage borrowers. The position requires effective communication and negotiation skills to assist borrowers facing at-risk mortgages
Job Summary
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
The Loss Mitigation Specialist role is responsible for establishing contact, communicating, and negotiating with borrowers, investors, and real estate agents to resolve at-risk mortgages.
Newrez offers a comprehensive benefits package including medical, dental, and vision insurance, 401(k) with employer match, and paid parental bonding leave.
Matching Summary
Match Score: 85
Carolina One Mortgage LLC is seeking a Homeowner Support Specialist to provide exceptional service and support to residential mortgage borrowers. The position requires effective communication and negotiation skills to assist borrowers facing at-risk mortgages.
Skills & Requirements
Must-have
Resolve at-risk mortgages
Communicate with borrowers and investors
Analyze financial statements and credit reports
Minimize loss due to foreclosure
Handle delinquent mortgage products
Nice-to-have
Superior service and simple processes
Promote teamwork and divisional cooperation
Innovative solutions
Key Requirements
2-4 years' experience in mortgage loan processing or Loss Mitigation
High school diploma or equivalent
Bachelor’s degree preferred
Proficient in Microsoft Word and Excel
Ability to obtain and maintain ongoing Mortgage Loan Originator License