Relationship Banker - Westminster, Md

MTB (M&T Bank)

Westminster, MD, United States
Base: $22.61 - $37.67 hourly; bonus/equity: not sp...
On-site
Proactive sales solutions
Customer needs identification
Relationship management
M&T Bank is seeking a Relationship Banker in Westminster, MD, who will focus on customer engagement, identifying client needs, and promoting financial services through proactive outreach. The ideal candidate should have experience in retail sales or customer service, along with strong communication skills

Job Summary

  • Identifies customer needs through the bank’s retail sales process to provide proactive basic sales solutions.
  • Plays a key role in relationship management, sales process, and risk management.
  • Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.

Matching Summary

Match Score: 85

M&T Bank is seeking a Relationship Banker in Westminster, MD, who will focus on customer engagement, identifying client needs, and promoting financial services through proactive outreach. The ideal candidate should have experience in retail sales or customer service, along with strong communication skills.

Salary

Base: $22.61 - $37.67 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Proactive sales solutions
  • Customer needs identification
  • Relationship management
  • Basic research on customer profiles
  • Onboarding new customers
  • Risk management controls

Nice-to-have

  • Belonging and brand reflection
  • Cooperative work with internal partners

Key Requirements

  • Minimum 2 years proven retail sales, call center, customer service and/or telesales experience OR minimum 1 year proven proactive sales experience
  • High school diploma or equivalent (GED)
  • Strong verbal communication and interpersonal skills
  • Proven ability to demonstrate exceptional customer service
  • Well-organized individual with time management and prioritization skills
  • Demonstrated financial services product knowledge
  • Ability to communicate with tact and diplomacy
  • Proficient with internet user-level technology
  • Ability to stand for long periods of time
  • Ability to lift light to heave objects weighing 5 lbs. to 30lbs
  • Ability to read fine print
  • Ability to interact with customers in an open face-to-face work environment
  • Ability to use fax, telephone system, copier and other communication tools

Work Rights

Not specified

Tailored Resume

Cover Letter