Head Of Insights & Analytics

Fitness and Lifestyle Group

Sydney, Australia
On-site
Build and lead insights function
Define insights roadmap
Extract and analyze member data
Build and lead FLG’s centralised insights function, establishing frameworks, tools, and ways of working that scale across all brands

Job Summary

  • Build and lead FLG’s centralised insights function, establishing frameworks, tools, and ways of working that scale across all brands.
  • Own the extraction, analysis, and synthesis of member data across Snowflake, Google Analytics, CRM, and brand research platforms.
  • Complementary all access Goodlife Gym Membership, plus one for a friend and a hybrid work model.

Matching Summary

Build and lead FLG’s centralised insights function, establishing frameworks, tools, and ways of working that scale across all brands.

Skills & Requirements

Must-have

  • Build and lead insights function
  • Define insights roadmap
  • Extract and analyze member data
  • Build predictive churn models
  • Own NPS and CSAT methodology
  • Partner with technology teams

Nice-to-have

  • Turn data into direction
  • Shape the future of brands
  • Proactive and curious mindset
  • Challenge thinking and uncover opportunities

Key Requirements

  • Significant experience in insights, analytics, or market research
  • Advanced proficiency in Excel and SQL
  • Experience with data visualization tools
  • Experience designing quantitative and qualitative research
  • Track record of building insights capabilities

Work Rights

Not specified

Tailored Resume

Cover Letter