Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer-facing agent
Answering departmental switchboard
Receiving maintenance requests
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center
Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
This position will administer key inventory, take payments/deposits for keys, and process information for vehicle rentals.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
Matching Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
Salary
Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: University contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Skills & Requirements
Must-have
customer-facing agent
answering departmental switchboard
receiving maintenance requests
administering campus Key Center
evaluating work requests
processing vehicle rentals
Nice-to-have
proactive customer communication
harmonious working relationships
advancing state and building world
Key Requirements
High school diploma or equivalent
Two years of specialized experience
General office experience
Demonstrated good customer service skills
Work Rights
Proof of legal authority to work in the United States