As Service Manager, you’ll be the operations lead for your store’s Service Center and ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience
Job Summary
As Service Manager, you’ll be the operations lead for your store’s Service Center and ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience.
You’ll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers.
Trek offers a flexible and fun company culture, competitive health care, vacation package, 401(k) with match and Employee Stock Ownership Plans (ESOP), and tuition reimbursement up to $15,000.
Matching Summary
As Service Manager, you’ll be the operations lead for your store’s Service Center and ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience.