Front Office Manager

Stonebridge Companies LLC

New York, New York, US
Base: $80,000 - $85,000 annually; bonus/equity: no...
3+ years front office management experience
Strong leadership and supervisory skills
Proficiency in property management systems
The Front Office Manager is responsible for overseeing day-to-day operations of guest reception, reservations, and telephone services while ensuring high standards of guest satisfaction

Job Summary

  • The Front Office Manager is responsible for overseeing day-to-day operations of guest reception, reservations, and telephone services while ensuring high standards of guest satisfaction.
  • This role requires managing and developing a team through supervision, scheduling, training, and performance evaluations to uphold service standards.
  • Stonebridge Companies offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, and travel perks.

Matching Summary

The Front Office Manager is responsible for overseeing day-to-day operations of guest reception, reservations, and telephone services while ensuring high standards of guest satisfaction.

Salary

Base: $80,000 - $85,000 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, PTO, 401(k) matching, wellness support, life coverage, tuition aid, travel perks

Skills & Requirements

Must-have

  • 3+ years front office management experience
  • Strong leadership and supervisory skills
  • Proficiency in property management systems
  • Ability to analyze financial data and budgets
  • Excellent verbal and written communication skills

Nice-to-have

  • Knowledge of local area events and attractions
  • Experience with revenue and expense targets
  • Collaborative work environment focus
  • Ability to resolve guest complaints professionally

Key Requirements

  • 3+ years of front office management experience
  • Hotel environment background required
  • Proven leadership and supervisory capabilities

Work Rights

Not specified

Tailored Resume

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