Director/vp, Technology Operations & Service Management, Uob Asset Management Business Technology

UOB United Overseas Bank Limited

Singapore
Production support and monitoring
Site reliability engineering (sre)
Incident response and root cause analysis
This role serves as the guardian of production stability, bridging engineering, support, and business to ensure a reliable and scalable tech stack

Job Summary

  • This role serves as the guardian of production stability, bridging engineering, support, and business to ensure a reliable and scalable tech stack.
  • The successful candidate will lead incident response efforts, conduct root cause analysis, and maintain Business Continuity Plans while embedding AI across domains.
  • UOB Asset Management offers a global network presence with over 340 regional awards recognized for investment excellence and innovation since 1986.

Matching Summary

This role serves as the guardian of production stability, bridging engineering, support, and business to ensure a reliable and scalable tech stack.

Skills & Requirements

Must-have

  • Production Support and Monitoring
  • Site Reliability Engineering (SRE)
  • Incident Response and Root Cause Analysis
  • Business Continuity and Disaster Recovery
  • Data Pipeline Integrity and Lineage
  • On-Premises Network Device Management
  • ITIL Framework and SLA Compliance

Nice-to-have

  • AI integration in service desk operations
  • Startup or high-growth environment experience
  • Hands-on automation and observability tooling
  • Cross-functional team leadership
  • Proactive operational excellence mindset

Key Requirements

  • Bachelor's degree in Computer Science or IT
  • 5+ years in IT operations and service management
  • Proven leadership in Production Support and SRE
  • Experience with ITIL framework and best practices
  • Hands-on BCP and DR planning execution

Work Rights

Not specified

Tailored Resume

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