Hospitality Manager

nerdhunt.ai

Austin, TX, United States
On-site
Food service operations management
Customer service excellence
Staff motivation and development
The Hospitality Manager will provide direction and management of the organization’s food and customer service activities, helping to develop and implement effective customer service strategies and training programs across a 24/7 multi-outlet operation

Job Summary

  • The Hospitality Manager will provide direction and management of the organization’s food and customer service activities, helping to develop and implement effective customer service strategies and training programs across a 24/7 multi-outlet operation.
  • Responsibilities include overseeing menu accuracy, managing the point of sale system, setting and enforcing hospitality standards, monitoring food quality, and training staff on customer service, allergen, and nutritional awareness.
  • The role supports the company's mission by providing a foundation for excellent customer service, operational excellence, and quality food options that boost morale and productivity.

Matching Summary

The Hospitality Manager will provide direction and management of the organization’s food and customer service activities, helping to develop and implement effective customer service strategies and training programs across a 24/7 multi-outlet operation.

Skills & Requirements

Must-have

  • Food service operations management
  • Customer service excellence
  • Staff motivation and development
  • Food safety practices
  • Point of sale system management
  • Menu accuracy and quality control

Nice-to-have

  • Challenging oneself and curiosity
  • Flat organizational structure
  • Hands-on contribution
  • Initiative and excellence
  • Strong prioritization skills
  • Concise and accurate knowledge sharing

Key Requirements

  • Associate degree in hospitality management
  • 7+ years leadership experience in high volume multi-concept food service
  • Manager level food safety certification
  • Experience opening new operations
  • Beverage and wine knowledge
  • Proficient knowledge of human resources management
  • Experience working in SpaceX food service operation for 1+ years

Work Rights

Must be a US citizen, lawful permanent resident, refugee, or asylee

Tailored Resume

Cover Letter