Supervisor, Hrsc Benefit Operations

Comcast

Philadelphia, PA, US
Base: $60,520.04 - $141,843.84 usd (varies by stat...
Supervise benefit operations specialists
Ensure sla adherence and quality
Oversee complex benefits processes
The Supervisor is responsible for leading a team of Benefit Operations Specialists to provide high-quality HR service delivery support to employees and leaders

Job Summary

  • The Supervisor is responsible for leading a team of Benefit Operations Specialists to provide high-quality HR service delivery support to employees and leaders.
  • This role ensures consistent resolution of complex benefits, payroll, and HR inquiries while maintaining strict adherence to Service Level Agreements and compliance requirements.
  • Comcast offers a competitive total rewards package including base pay within the posted range, potential bonuses, and best-in-class benefits designed to support physical, financial, and emotional well-being.

Matching Summary

The Supervisor is responsible for leading a team of Benefit Operations Specialists to provide high-quality HR service delivery support to employees and leaders.

Salary

Base: $60,520.04 - $141,843.84 USD (varies by state); Bonus: Eligible for most non-sales positions; Benefits: Best-in-class array of options provided

Skills & Requirements

Must-have

  • Supervise Benefit Operations Specialists
  • Ensure SLA adherence and quality
  • Oversee complex benefits processes
  • Monitor workload and backlog management
  • Partner with Payroll and Tax teams

Nice-to-have

  • Continuous process improvement mindset
  • Strong cross-functional collaboration skills
  • Data analytics proficiency
  • Commitment to customer experience
  • Active participation in team culture

Key Requirements

  • Bachelor's Degree or equivalent experience
  • 2-5 Years relevant work experience
  • Commute distance to Philadelphia Core required

Work Rights

Not specified

Tailored Resume

Cover Letter