Senior Account Manager

Swiftskuinc

Ahmedabad, India
On-site
Manage customer accounts
Build long-term relationships
Customer engagement and value
Manage customer accounts and build strong, long-term relationships with each one

Job Summary

  • Manage customer accounts and build strong, long-term relationships with each one.
  • Catch early signs of dissatisfaction and take action to prevent downgrades or churn.
  • Work closely with product and leadership to share customer insights and improve the overall experience.

Matching Summary

Manage customer accounts and build strong, long-term relationships with each one.

Skills & Requirements

Must-have

  • Manage customer accounts
  • Build long-term relationships
  • Customer engagement and value
  • Prevent churn and downgrades
  • Share customer insights
  • Maintain documentation and follow-ups

Nice-to-have

  • Fast-paced startup growth
  • High ownership for customers
  • Innovation for convenience stores
  • Smart, coachable, motivated
  • Missionaries for family businesses

Key Requirements

  • 2 years of Account Management experience
  • Excellent verbal and written English
  • Verbally fluent in Gujarati and Hindi
  • High mental fortitude for change
  • Strong problem-solver
  • World class listener
  • Tech savvy and good at learning new tools

Work Rights

Not specified

Tailored Resume

Cover Letter