Product Technical Support Analyst Lead (finance And Accounting Background)

Worldpay (FIS)

Not specified; not specified; competitive salary +...
Hybrid (3 days in-office, 2 days virtual)
Investment accounting manager platform experience
Financial accounting concepts nav pricing fx
Batch process monitoring and failure identification
Worldpay (FIS) is seeking a Product Technical Support Analyst Lead with a finance and accounting background to provide functional and technical support on the Investment Accounting Manager (IAM) platform. The role requires managing production issues, supporting client operations, and collaborating with internal and client teams within a hybrid work environment

Job Summary

  • The role involves providing functional and technical support for a premier client on the Investment Accounting Manager platform while managing daily production issues.
  • Candidates must build strong domain knowledge in financial accounting concepts like NAV, pricing, FX, amortization, and corporate actions to resolve client queries effectively.
  • FIS offers a multifaceted job with high responsibility, a modern international work environment, and opportunities for professional education and career development.

Matching Summary

Match Score: 85

Worldpay (FIS) is seeking a Product Technical Support Analyst Lead with a finance and accounting background to provide functional and technical support on the Investment Accounting Manager (IAM) platform. The role requires managing production issues, supporting client operations, and collaborating with internal and client teams within a hybrid work environment.

Salary

Not specified; Not specified; Competitive salary and benefits mentioned

Skills & Requirements

Must-have

  • Investment Accounting Manager platform experience
  • Financial accounting concepts NAV pricing FX
  • Batch process monitoring and failure identification
  • Issue triage log analysis and root cause resolution
  • Client setup workflow understanding

Nice-to-have

  • Experience with InvestOne software platform
  • Strong analytical and problem-solving capability
  • Excellent oral and written communication skills
  • Self-starter with team mindset
  • Proactive client expectation management

Key Requirements

  • Bachelor's degree in business, Accounting, or Finance
  • Fluent English language proficiency
  • Knowledge of financial instruments and fund accounting

Work Rights

Not specified

Tailored Resume

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