Primary location base pyy range: $158,400 usd - $2...
Fully remote
Cx / chief customer officer strategic initiatives
Cross-functional stakeholder management
Executive readiness preparation
The Customer Experience (CX) Operations team turns strategy into execution through a unified ecosystem of rigorous planning, disciplined delivery, actionable insights & strategic operating forums to ensure we deliver on our commitments
Job Summary
The Customer Experience (CX) Operations team turns strategy into execution through a unified ecosystem of rigorous planning, disciplined delivery, actionable insights & strategic operating forums to ensure we deliver on our commitments.
This role was built for you if you think like a strategy consultant, execute like a seasoned operator, and communicate with c-level polish and precision.
With Flex Work, we’re combining the best of both worlds: in-person time and remote.
Matching Summary
The Customer Experience (CX) Operations team turns strategy into execution through a unified ecosystem of rigorous planning, disciplined delivery, actionable insights & strategic operating forums to ensure we deliver on our commitments.
Salary
Primary Location Base Pay Range: $158,400 USD - $237,600 USD; Additional US Location(s) Base Pay Range: $133,800 USD - $237,600 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants
Skills & Requirements
Must-have
CX / Chief Customer Officer Strategic Initiatives
Cross-Functional Stakeholder Management
Executive Readiness preparation
strategy delivery plans
c-level presentation decks
Nice-to-have
sun-drenched optimism and drive
curious minds and courageous collaborators
passion for customer service
flexible and adaptable
Key Requirements
7+ years experience in business operations / strategy consulting
2+ years experience supporting enterprise-wide programs
Outstanding written, visual representation, and verbal communication skills
Proficient in project management and collaboration tools