Base: $43,923 - $46,000; bonus/equity: not specifi...
Fully remote
Help desk ticketing system
Troubleshoot and resolve issues
Maintain technology equipment and software
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users
Job Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.
Matching Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
Salary
Base: $43,923 - $46,000; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Help Desk ticketing system
troubleshoot and resolve issues
maintain technology equipment and software
IT support services
Nice-to-have
interpersonal and customer service skills
work collaboratively in a fast-paced environment
positive work-life balance
Key Requirements
Bachelor's degree in computer science or related field
At least one year of experience in computer support
At least five years of experience in computer support
Proof of legal authority to work in the United States
Work Rights
Proof of legal authority to work in the United States